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Privacy declaration

Verzorgingsproducten.be processes the personal data of its customers, prospects and other contact persons. This privacy statement explains which data Verzorgingsproducten.be processes when, why and in what way.

When does Verzorgingsproducten.be collect (personal) data?

This privacy statement applies to the processing of personal information and data provided by customers, prospects and other contact persons obtained during the request and use of our services and when visiting our website. We also collect data when you subscribe to our newsletter, request information, ask a question, respond to our website or otherwise contact us.

Which (personal) data does Verzorgingsproducten.be process?

Verzorgingsproducten.be collects contact details such as name, address, telephone number, e-mail address, date of birth and bank details, information regarding previous orders and use of our services. We also store contact history, for example when you ask our customer service a question. If you use our help desk, we have your contact details and we can save the content of the conversations in order to better serve you in the future and to improve our own information provision.

In addition to the personal data that you provide to Verzorgingsproducten.be, Verzorgingsproducten.be may collect, record and process additional personal data about your use of our services and website (s). Depending on the services you purchase from us, Verzorgingsproducten.be stores traffic and location data. This only concerns data relating to your communication, not the communication itself.

We also collect information about the equipment you use, such as a unique device ID, the version of the operating system settings of the device you use to visit our website, as well as information about the use of our website (s), such as the time of day on which you visit us and the topics you view. The response (open and clicks) to our e-mails is also recorded on an individual level.

Why do we process (personal) data

Verzorgingsproducten.be processes personal data to provide its services. For example, we store data for creating an account, financial administration and of course the request for a domain name. Verzorgingsproducten.be also needs data when answering questions, handling complaints and processing possible recoveries. After placing an order, a quote and invoice number will be linked to your account.

We also keep your IP address for security reasons. This way it can be checked from which IP address is logged into the account or changes are made. Verzorgingsproducten.be also stores other traffic and location data in order to make its services possible and / or to be able to settle them administratively and financially.

Verzorgingsproducten.be uses cookies on its websites. We do this to analyze our websites and to function optimally, to improve our services, for social media and for displaying relevant advertisements on other websites. Read more about this in our cookie statement.

Your rights

Everyone has a number of rights under the AVG. You can make a request to Verzorgingsproducten.be to see which personal data we process about you. It is also indicated how and why we process that data. If Verzorgingsproducten.be processes incorrect or incomplete data, we will adjust this at your request. You can also request removal. It is possible that Verzorgingsproducten.be is obliged to process the data for other purposes (administration, tax retention obligation). If you suspect that we are processing your personal data unlawfully or incorrectly, you can also limit that processing. You can also object to the processing of your personal data for marketing purposes or other purposes. The right to data portability is new under the AVG. You can ask Verzorgingsproducten.be to transfer your personal data or have it transferred. Finally, you can revoke a given permission to receive the newsletter or another processing.

You can arrange most of the above rights yourself via the customer panel of Verzorgingsproducten.be. Of course you can contact us via info@Verzorgingsproducten.be to make use of your rights.

Do you have the idea that Verzorgingsproducten.be does not act in accordance with privacy legislation? Or if you have any comments or questions, we would of course like to hear from you. From 25 May 2018 you can also submit a complaint to the AP.

Security

Verzorgingsproducten.be has taken appropriate technical and organizational measures and monitors and secures all its services (in) visibly against abuse and fraud. Verzorgingsproducten.be also engages third parties in the performance of its services. To the extent that these third parties process (personal) data when performing the services in question, they do so in the capacity of processor. The processor in question naturally only receives the necessary data and is (contractually) obliged to use an appropriate level of security and to handle personal data with care. Moreover, personal data is not stored any longer than necessary. Verzorgingsproducten.be is legally obliged to store traffic and location data for judicial investigation and investigation purposes on the basis of the Telecom Data Retention Act.

Questions

If you have questions or comments about this privacy statement, we would of course like to hear it. Let us know via info@Verzorgingsproducten.be.

Change of Privacy Statement

Verzorgingsproducten.be reserves the right to make changes to this Privacy Statement.

December 2020

This is the Privacy Statement of Verzorgingsproducten.be, having its registered office in 's-Heerenberg, having its office in (7041 VN)' s-Heerenberg at Rodingsveen 134, registered in the trade register of the Chamber of Commerce number: 09184648.

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